Assessor Resource

BSBPMG418
Apply project stakeholder engagement techniques

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to assist in managing stakeholder relationships during a project. It involves ensuring timely and appropriate involvement of key individuals, organisations and groups throughout the project.

It applies to individuals who are project practitioners working in a project support role.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assist in identifying and addressing stakeholder interests

1.1 Assist in identifying stakeholders relevant to project objectives

1.2 Segment stakeholder interests and assist in determining forms of engagement

1.3 Consider interests of stakeholders when advising on project operations

1.4 Support actions to address differing stakeholder interests where required

2. Actively participate in stakeholder engagement

2.1 Apply interpersonal skills to ensure stakeholder engagement is effective

2.2 Conduct stakeholder engagement in line with agreed and defined project roles

2.3 Establish and clarify stakeholder behaviour expectations where required

2.4 Openly engage with stakeholder performance reviews

2.5 Recognise and address development needs and opportunities to support stakeholder engagement

3. Assist stakeholder communications

3.1 Assist in determining and documenting stakeholder communication needs

3.2 Assist in negotiating agreement on project communication method, and content and timing of stakeholder engagement

3.3 Support communication of information as planned within authority levels, identifying and addressing variances

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assist in identifying and addressing stakeholder interests

1.1 Assist in identifying stakeholders relevant to project objectives

1.2 Segment stakeholder interests and assist in determining forms of engagement

1.3 Consider interests of stakeholders when advising on project operations

1.4 Support actions to address differing stakeholder interests where required

2. Actively participate in stakeholder engagement

2.1 Apply interpersonal skills to ensure stakeholder engagement is effective

2.2 Conduct stakeholder engagement in line with agreed and defined project roles

2.3 Establish and clarify stakeholder behaviour expectations where required

2.4 Openly engage with stakeholder performance reviews

2.5 Recognise and address development needs and opportunities to support stakeholder engagement

3. Assist stakeholder communications

3.1 Assist in determining and documenting stakeholder communication needs

3.2 Assist in negotiating agreement on project communication method, and content and timing of stakeholder engagement

3.3 Support communication of information as planned within authority levels, identifying and addressing variances

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Assist in identifying stakeholders relevant to project objectives 
Segment stakeholder interests and assist in determining forms of engagement 
Consider interests of stakeholders when advising on project operations 
Support actions to address differing stakeholder interests where required 
Apply interpersonal skills to ensure stakeholder engagement is effective 
Conduct stakeholder engagement in line with agreed and defined project roles 
Establish and clarify stakeholder behaviour expectations where required 
Openly engage with stakeholder performance reviews 
Recognise and address development needs and opportunities to support stakeholder engagement 
Assist in determining and documenting stakeholder communication needs 
Assist in negotiating agreement on project communication method, and content and timing of stakeholder engagement 
Support communication of information as planned within authority levels, identifying and addressing variances 

Forms

Assessment Cover Sheet

BSBPMG418 - Apply project stakeholder engagement techniques
Assessment task 1: [title]

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I declare that the assessment tasks submitted for this unit are my own work.

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Assessment Record Sheet

BSBPMG418 - Apply project stakeholder engagement techniques

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Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

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Student signature:

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